Shipping policy

All orders are handled with care and processed within:

• 2–4 business days for regular orders

• 3–7 business days during high-volume seasons

Processing times do not include weekends or holidays.

Shipping Times

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping (if applicable): 7–14 business days

Delivery times may vary depending on carrier operations and seasonal volume.

Shipping Rates

Shipping rates are calculated at checkout based on destination and selected method.

Free shipping promotions may be available occasionally.

Order Tracking

Tracking information will be provided once an order has been shipped.

Incorrect Addresses

Customers are responsible for ensuring their address is entered correctly at checkout.
Orders shipped to incorrect addresses due to customer error may incur reshipping fees.

Lost or Stolen Packages

Packages marked as Delivered by the carrier are considered successfully delivered.
The Verse is not responsible for lost or stolen packages after delivery.

Carrier Delays

Once an order is handed to the carrier, delays are outside of our control.
Please allow additional time during busy seasons.